Call center automation solutions

Positioned as one of the biggest touchpoint for the customers, call centers play a vital role in company's health

About Call center automation solutions

Our solutions focus on following aspects:

  • Using unstructured text mining - ability to assess effectiveness of call center agents, misconduct etc. For sales pitches, assessing the intent of the prospects and sentiment analysis
  • Robotic automation of conversations - Our solutions use deep learning algorithms to respond for defined contextual conversation that automates the call center operations for defined tasks

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One stop solution for businesses looking for a complete picture from customer feedback

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